Volunteers: Box Office

Box Office is a team of volunteers whose task during SMF is to look after ticket sales at the door - if there are any tickets left! They also make sure the cash "floats" are where they should be (so that people can get change) and deal with most ticket queries. Obviously, this can be quite stressful at times, especially as a performance is about to start. The box office task begins well before SMF starts: supporters' contributions and postal ticket bookings have to be processed long before that. Finally, for a couple of months before the start of SMF, the Festival office opens during the day for ticket sales to the public at large. This part of the job is unusual in that it is part-time paid: we cannot ask volunteers to give up weeks of their working-day time.